Please carefully review the booking and cancellation terms.
Terms of Payments & Taxes
- All fees are quoted in Euro (€) and include 24% local VAT.
- Invoices with an address in the European Union should be provided with a VAT Number. The invoicing address and VAT number are provided during the registration process.
Visa, Master, Maestro, AMEX cards are accepted.
PayPal, Stripe & Google Payment
Bank charges must be paid by the participants, in addition to the total amount. Please indicate your name, surname, and CTLC2023 as references on your payment so that we can identify you for confirmation.
Invoices with an address in the European Union should be provided with a VAT Number. The invoicing address and VAT number can only be set up during the registration process. Should you have any special requests for the processing of your invoice, kindly let us know when submitting your application. The final invoice will be issued on request, based on the details provided while registering. Any change of such details (address, VAT number, etc.) is possible only within 3 days from the registering date and is subject to the 20 EUR fee.
Refund & Cancellation Policy
Any cancellation of participation must be notified by e-mail to email@example.com
- For cancellations received by 05/05/2023 – the full amount is refundable, reduced by the administrative fee of 10%.
- For cancellations received after 05/05/2023 – No refund is possible.
However, the transfer of your registration to another person is acceptable. Any modification should be communicated to the Conference Secretariat at firstname.lastname@example.org
All refunds are processed after the Conference and within a period of six weeks.
Refundable amounts may bear bank fees.
Requests for reimbursements must be sent only by email to email@example.com
Refunds to credit card payments may only be credited back to the original credit card used upon payment; refunding to an alternate card is not possible.
In case of event cancelation for reasons of force majeure, paid fees are fully refunded.
If the CTL Conference 2023 is rescheduled to a new date, for whatever reason, a full refund of the registration fee will be provided to those who have already paid the fee but cannot attend the Conference at its newly scheduled time.
Refunds will not be granted for no-shows (delegates who do not attend the Conference with no prior notice of cancellation). Delegates assume full responsibility for notification to and verification of receipt by the CTL Conference 2023 hosts.
In the event of serious special or unforeseen circumstances or serious circumstances beyond its control, ARTION Conferences & Events shall be entitled to cancel or modify the dates of the event. You shall not be entitled to compensation for any costs or damage incurred as a consequence of such a cancellation or change.
All delegates are urged to take personal travel insurance.
ARTION Conferences & Events will not be liable for any theft or damage to property and/or persons caused on site during the Conference, by any factor whatever, unless there has been a fault, intent, or deliberate recklessness on the part of ARTION Conferences & Events.
ARTION Conferences & Events shall not be held responsible in the event of poisoning or food intoxication during the Event.
DATA PROTECTION: We inform you that the personal data you provide to us is collected with your consent; the personal data collected through the registration form are for the purpose of processing your registration form at the CTLC2023. They will be processed in accordance with Greek legislation and Regulation No 2016/679, General Regulation on the Protection of Personal Data.
By registering, I consent to receive news from the organizers, related to the CTLC2023.
Beware of unauthorized or fraudulent hotel agencies! If you are contacted by any other company or agency offering housing for CTL Conference 2023 in Alexandroupolis, Greece please note that these companies are not authorized to represent the Conference in any way, nor do they have access to the officially contracted conference room blocks or rates.
Please be aware that an ever-increasing number of fraudulent companies are offering hotel rooms to congress attendees. Companies calling themselves Exhibition Housing Management and Convention Hotel Services have been contacting exhibitors and companies supporting CTL Conference 2023 in Alexandroupolis, Greece.
If you are contacted by any such agency or have any questions regarding their legitimacy, please don’t hesitate to contact us at firstname.lastname@example.org
How Does Hotel Fraud Work?
These groups promote attractive deals with local accommodation providers, but once payment has been received, the company disappears and can no longer be contacted by phone or email. Once the attendee contacts the hotel directly about their room, they realize the hotel has no record of them or their stay. Not only is their money gone, but they must also then scramble to find last-minute accommodation, which is rarely convenient to the venue.
How to Avoid Fraud?
- Book through our Official Accommodation Partner.
- Investigate all documentation regarding the company.
- Use credit cards to guarantee your rooms, rather than wire transfers.